cv6y Privacy Policy

1 Sources and Types of Information Collected

cv6y may collect your information in the following ways:

• Registration Information: The name, email address, date of birth, mobile number, and identity document details you provide when opening an account.
• Identity Verification (KYC) Information: Copies and photos of your National Identity Card (NID), passport, or driving licence.
• Financial Information: Your bKash, Nagad, Rocket, or Upay mobile banking number and transaction history.
• Technical Information: IP address, browser type, device information, session logs, and cookie data.
• Usage Information: Which games you played, how long you were on the platform, betting history, and activity data.
• Communication Information: Records of your conversations with us via live chat, email, or other communication channels.

2 Purposes of Using Information

Collected information is used for the following legitimate purposes:

• To create, manage, and ensure the security of your account.
• To process financial transactions — to complete deposits and withdrawals smoothly.
• To prevent unauthorised access through age verification and identity confirmation.
• To prevent fraud, money laundering, and other illegal activities.
• To ensure responsible gaming and to keep those under 21 away from the platform.
• To provide customer support and resolve your issues promptly.
• For analytical work to improve product development and service quality.
• To send you relevant promotional messages or offers based on your preferences (subject to your consent).

3 Data Storage and Security

cv6y takes advanced technical and organisational measures to keep your information secure. Our systems are protected by SSL encryption technology, which prevents unauthorised third-party access during data transmission.

Your information is stored on secure servers and can only be accessed by authorised personnel. All staff are trained in data protection and have signed confidentiality agreements.

We retain your information for as long as it is necessary for providing services or as required to meet legal obligations.

4 Sharing Information with Third Parties

cv6y does not sell, rent, or unnecessarily share your personal information. However, information may be shared in the following limited circumstances:

• Payment Providers: Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete financial transactions.
• Game Providers: Game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft may process gameplay data directly.
• Technology Services: Trusted technology partners for platform operations, who are obligated to comply with our privacy standards.
• Legal Obligations: Information may need to be disclosed in response to lawful directions from a court or government authority.
• Fraud Prevention: Necessary information may be shared with regulatory bodies for the purpose of investigating fraud, scams, or illegal activity.

5 Cookie Policy

The cv6y website uses cookies and similar tracking technologies. Cookies are small text files stored on your browser or device.

We use the following types of cookies:

• Essential Cookies: These are required to maintain login sessions and ensure the core functionality of the site.
• Functional Cookies: These help remember your preferences and settings.
• Analytical Cookies: These help improve services by analysing how users use the site.

You can disable cookies by changing your browser settings, but this may affect some functionality of the site.

6 User Rights

As a cv6y user, you have the following rights over your own personal information:

• Right of Access: You may ask what information we hold about you and request a copy of it.
• Right to Rectification: You may request that any inaccuracies in your information be corrected.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though this may not be fully possible where legal obligations exist.
• Right to Object to Processing: In certain cases you may object to the processing of your information.
• Right to Opt Out of Marketing: You may opt out of receiving promotional messages at any time.
• Right to Data Portability: You may request your data in a structured, commonly used format.

To exercise these rights, email [email protected] or contact us via 24/7 live chat.

7 Protection of Minors

cv6y strictly prohibits anyone under the age of 21 from using the platform. We do not intentionally collect any information from minors.

If we become aware that a minor has created an account or provided personal information, we will immediately close that account and delete all associated data.

If you believe a minor has registered on our platform, please notify us immediately.

8 International Data Transfers

Your information may be transferred to and stored on servers located outside Bangladesh as required for the operation of our services. In such transfers we ensure that the information is handled in accordance with appropriate protection standards.

International game providers such as Pragmatic Play, Evolution Gaming, PG Soft, Spribe, and JILI also independently process data in accordance with their own privacy policies. Each provider's policy can be found on their respective website.

9 Data Retention Period

We generally retain your information in accordance with the following guidelines:

• For active accounts: for as long as the account remains active.
• For closed or inactive accounts: for the period required to meet applicable legal obligations after the account is closed.
• Financial transaction records: for the period determined by legal requirements.
• Technical log data: generally retained for a short period and deleted automatically.

We do not retain information beyond the period it is needed. Once the retention period ends, information is securely deleted or anonymised so it is no longer personally identifiable.

10 Marketing Communications

With your permission, we may send you messages about cv6y's special offers, promotional bonuses, and new services. Each message will include an option to opt out.

You can stop receiving marketing messages at any time via live chat or by emailing [email protected]. Even after opting out, important account-related communications (such as transaction confirmations or security alerts) will continue.

11 Procedure in the Event of a Security Breach

If a data security breach occurs that poses a risk to your rights and freedoms, we will:

• Notify affected users as quickly as possible.
• Transparently provide information about the nature of the breach, possible consequences, and the steps we have taken.
• Take urgent measures to minimise the impact of the breach and prevent recurrence.
• Notify the relevant authorities where required.

12 Changes to the Policy

cv6y may amend or update this privacy policy from time to time. For any significant changes, we will notify you by email or through the platform.

Updated policies will take effect from the date of publication. Continued use of the platform after a policy change will be taken to mean you have accepted the new policy. We therefore recommend that you review this page regularly.

13 Applicable Law and Jurisdiction

This privacy policy will be governed by applicable law. In the event of any dispute regarding this policy, both parties will first attempt to resolve the matter through amicable discussion.

cv6y, as a safe and reliable platform, believes in fair play and transparent operations. All our activities are protected by SSL encryption and industry-standard security measures.